Contact
遇到问题?告诉我们卡在哪一步。Having trouble? Tell us where you got stuck.
通过邮件联系我们,适合报告打不开的链接、登录或保存作品的问题,以及不应公开展示的内容。Contact us by email to report links that do not open, sign-in or saving problems, or content that should not be publicly available.
联系我们Contact us
请说明你在做什么、使用的设备或浏览器、相关作品链接,以及屏幕上看到的信息。Tell us what you were trying to do, your device or browser, the relevant work link, and what you saw on screen.
最需要知道的问题Problems we most need to know
这些问题会影响分享是否安全、顺利。These issues affect whether sharing is safe and reliable.
- 发布失败、没有生成链接,或换一台设备后打不开作品。Publishing fails, no link appears, or a work will not open on another device.
- 登录后无法保存作品,或作品集显示不正确。A work cannot be saved after sign-in, or your folio shows the wrong content.
- 需要密钥的作品被公开展示,或已经删除/过期的内容仍可访问。An access-key work appears publicly, or deleted or expired content remains accessible.
发送前请注意Before emailing
邮件会由我们用于处理你的问题和改进产品。We use your email to handle your issue and improve the product.
- 不要在邮件中发送访问密钥、登录凭证或不愿公开的 HTML 源码。Do not send access keys, sign-in credentials, or private HTML source by email.
- 如需举报涉嫌侵权或有害作品,请附上公开链接和原因。To report harmful or rights-violating content, include its public link and the reason.